Chief Operating Officer - Bridge 2 Hope

Saint Louis, MO
Full Time
Experienced

Chief Operating Officer

Bridge 2 Hope
Location: St. Louis, MO
Reports to: CEO
Start Date: Summer 2025
Compensation: $80,000-$100,000 depending on qualifications
 

About Bridge to Hope

Bridge 2 Hope (B2H) equips, connects and engages underrepresented parents and caregivers to advocate for a quality education for all children. We support parent leaders through fellowships, campaigns, and organizing work that cultivates agency, builds power, and holds systems accountable. We’re building a future shaped by families who have long been left out of decisions—but who are the key to lasting change.
 

The Opportunity

B2H is entering a pivotal moment. After strong momentum building parent power in St. Louis, we’re now deepening our programming, strengthening our systems, and creating a pipeline for long-term family leadership and civic action.
To get there, we need a strategic, sharp, and deeply grounded Chief Operating Officer (COO) to bring rigor and rhythm to our day-to-day execution. The COO will work side-by-side with our CEO to ensure that what we dream up, we can deliver—with excellence, joy, and integrity.
The COO will lead the internal operations of the organization while managing and coaching a small but mighty team. You’ll build and oversee our systems for parent engagement, partnership coordination, internal planning, and team development. You’ll also play a critical thought-partnership role with the CEO on strategy, resourcing, and aligning our external work with our internal capacity.
 

Key Responsibilities

Team + Program Execution

  • Manage the day-to-day operations of the B2H team, ensuring clear goals, smart planning, and consistent follow-through.
     
  • Directly manage staff and volunteers focused on programming, outreach, and operations.
     
  • Translate our strategic priorities into implementation plans, tracking milestones and adapting along the way.
     

Parent Engagement + Relationship Management

  • Oversee B2H’s systems for tracking relationships with hundreds of parents,
     
  • Create and manage tools and rituals that support consistent and thoughtful parent outreach and follow-up across the team.
     
  • Support the coordination of parent volunteers to help them plug into the work effectively.
     

Communications + Public Voice

  • Partner with the CEO and PT staff to manage external communications, including text/email outreach, social media, and digital engagement.
     
  • Ensure communications are aligned with campaign goals, parent leadership, and real-time organizational priorities.
     

Organizational Strategy + Development

  • Partner with the CEO to develop team-wide strategy, operational plans, and board communications.
     
  • Track and report out on progress toward strategic goals, sharing insights with funders and partners.
     
  • Collaborate on fundraising efforts and grant reporting, particularly around program impact and operational strength.
     

Who You Are

You are a builder. You love turning good ideas into clear plans and reliable systems. You thrive in fast-paced, dynamic environments where you're solving problems and creating order from complexity.
You are a people-first manager. You know how to support, coach, and hold a team accountable with warmth and clarity. You help people grow while keeping work moving.
You are a strong operator. You bring experience managing complex projects, tracking goals, and keeping systems running smoothly. You know how to bring consistency without being rigid.
You’re deeply aligned with our mission. You believe in the power of families to drive change. You understand why organizing and community-rooted leadership matter—and you want to make that possible through your leadership behind the scenes.
 

Qualifications

  • 7+ years of relevant experience, including in operations, project management, nonprofit leadership, or strategy roles
     
  • Experience managing people and cross-functional teams
     
  • Track record of building and maintaining systems for execution, tracking, and learning
     
  • Exceptional communication and planning skills; strong attention to detail
     
  • Comfort with CRMs and digital tools (we use EveryAction, Google Suite, mailchimp)
     
  • Familiarity with or deep curiosity about parent organizing, education, or community-based work
     
  • Experience working in St. Louis or deep relationships in the region is a plus
     
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